Refund policy

SmartPokerPro Refund Policy

Introduction

At SmartPokerPro, we are committed to delivering quality products. If you’re not fully satisfied with your purchase, here’s our refund policy.

Refund Conditions

• Refund requests must be made within 14 days of receiving the product.
• Items must be returned in their original, unused condition, with tags and in their original packaging.
• Return shipping costs are the responsibility of the customer, unless the product is defective or there was an error on our part.

Refund Process

• To request a refund, contact our customer service at info@smartpokerpro.com with your order number and reason for return.
• Upon receipt and inspection of the returned product, we will process your refund within 7-10 business days.
• Refunds will be issued to the original payment method used at the time of purchase.

Non-Refundable Items

• Sale or promotional items are not eligible for refunds.
• Customized products cannot be returned or refunded.

Contact

For any questions regarding our refund policy, please contact us at info@smartpokerpro.com.