Refund policy

Your satisfaction is our priority. Learn more about our fair and straightforward refund policy.

SmartPokerPro Refund Policy


At SmartPokerPro, we are committed to delivering quality products. If you’re not fully satisfied with your purchase, here’s our refund policy.

Refund Conditions

  • Refund requests must be made within 14 days of receiving the product.
  • Items must be returned in their original, unused condition, with tags and in their original packaging.
  • Return shipping costs are the responsibility of the customer, unless the product is defective or there was an error on our part.

Refund Process

  • To request a refund, contact our customer service at with your order number and reason for return.
  • Upon receipt and inspection of the returned product, we will process your refund within 7-10 business days.
  • Refunds will be issued to the original payment method used at the time of purchase.

Non-Refundable Items

  • Sale or promotional items are not eligible for refunds.
  • Customized products cannot be returned or refunded.


For any questions regarding our refund policy, please contact us at